Using the Start | Stop | Continue Framework to Improve Library Operations

Authors

  • Magen Bednar University of Oklahoma
  • Sarah Robbins University of Oklahoma

DOI:

https://doi.org/10.5860/llm.v33i3.7351

Keywords:

Library Operations, Engagement, Feedback

Abstract

The Start|Stop|Continue Framework is a powerful tool for structuring conversations to elicit honest input from library personnel at all levels. Adapting this framework for team discussions rather than individual feedback enables libraries to create opportunities for meaningful engagement and meaningful improvement to library operations.

Author Biographies

Magen Bednar, University of Oklahoma

Magen Bednar joined University Libraries in November, 2015 as the Student Success & Engagement Librarian. She holds a Master of Library and Information Studies from the University of Oklahoma and a Bachelor of Science in Fashion Merchandising from Texas Christian University.

Sarah Robbins, University of Oklahoma

Sarah Robbins is the Senior Director of Public Services & Strategic Initiatives at the University of Oklahoma Libraries. She has a Master’s in Library & Information Studies and a Master’s in Education with an emphasis on higher education and adult learning. Her research includes strategic planning and prioritization, evidence-based practice, and information-seeking behaviors.

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Published

2019-06-13

Issue

Section

Features